Sell where your customers already are.
Instagram, Telegram and WhatsApp become sales channels with real orders, stock and delivery inside every chat.
From Instagram DM to order
A product question becomes a product card, then an order, then a payment, in the same thread.
Stock and prices, live
Answers use the catalogue as it is right now, not a screenshot from last week.
Order questions with context
“Where is my parcel?” is answered with the real order and the real tracking number in front of the manager.
Returns by policy
Return and exchange rules come from your policy document, every time, with the section cited.