A HelpDesk your team will actually open.
Tickets with status, priority, owner and deadline, created from any message automatically. This is where Supporter starts for every company.
A ticket from any message
Instagram DM, email or web chat: every request becomes a ticket without copying anything.
Targets and deadlines
Set first-reply and resolution targets per channel. Overdue tickets turn red before the customer notices.
Internal notes
Discuss a ticket with a colleague inside the thread. The customer never sees it.
History that stays
Every ticket keeps the full conversation, decisions and sources. Resolved doesn't mean forgotten.