Supporter is built by Systemer.
Systemer is a software company from Ukraine. We built Supporter for our own support team first, then made it a product.
It started as our HelpDesk
Our managers were switching between Telegram, email, a CRM and Notion for every answer. Supporter is the tool we wished we had.
Knowledge first
We believe most support problems are knowledge problems. The answer usually exists; it is just not where the conversation is.
You choose who sends
By default AI drafts and a person approves. Autopilot is switched on topic by topic in settings, and switched back off just as easily.
Your data stays yours
Documents and conversations are used to answer your customers, never to train models for anyone else.